Refund policy

Thank you for shopping with us! Customers have 7 days from the date of package arrival to reach out to us if they wish to exchange or return an item. All returns and exchanges must be initiated within this 7-day period by contacting our customer service team at magnoliagraceboutiquellc@gmail.com

Returned items must be in their original condition, unused, and with all original packaging and tags. Items purchased on sale are considered final sale and are not eligible for return or exchange.

If an item arrives damaged, customers must contact us within 7 days of receiving the package, providing a description and photographic evidence of the damage to assist in the evaluation process. We will work with you to resolve the issue as quickly as possible.

Refunds for eligible returns will be issued in the form of store credit once the returned item has been received and inspected. To initiate a return or exchange, contact our customer service team within the specified 7-day period, providing your order number, a description of the issue, and any relevant photos if applicable. Our team will provide you with instructions on how to return the item. Customers are responsible for the shipping costs associated with returning items, except in cases where the item was received damaged or incorrect.

For any questions or concerns, please reach out to our customer service team at magnoliagraceboutiquellc@gmail.com Thank you for understanding and adhering to our policy. We appreciate your business and are here to ensure you have a positive shopping experience with us!